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Columbia Sportswear - Columbia website needs improvement!

On cyber Monday, website kept breaking down and therefore, I ended up with more than I ordered. Also, very confusing. I thought when it asked for email under shipping, it was receiver's email. They ended up with my invoice and prices, and not me. There goes my Christmas surprise!
Company wrote 0 private or public responses to the review from Nov 29.
#1410882
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Columbia Sportswear - Titanium boots cracked rubber

Columbia Sportswear - Titanium boots cracked rubber
Columbia Sportswear - Titanium boots cracked rubber
Columbia Sportswear - Titanium boots cracked rubber
These boots were hardly worn and rubber at the sides have cracked and fallen apart. Soles are fine but these boots were hardly worn , cmon Columbia . If these were a car there would be a recall and everyone would get a new pair , Bad Columbia!
Company wrote 0 private or public responses to the review from Nov 25.
1.0
Details
Advertised vs Delivered
Product or Service Quality
#1407352
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Last Thanksgiving Black Friday, we bought a jacket and a shoe from Columbia. The same day, we found a better jacket at Tommy& Hifger so we decided to return the Columbia jacket. Unfortunately, the cashier mistakenly refunded for the shoes (cost about $55), not for the...
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Company wrote 0 private or public responses to the review from Sep 27.
1.0
I didn't like
  • Customer service
#1367715
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Last Saturday on a walk at Killary fiord , Ireland both soles became detached from my boots which were Columbia titanium boots. These boosat are not new however they have not had a lot of use and the soles were hardly worn . I think these boots are dangerous and if it...
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Company wrote 0 public responses to the review from Aug 14.
#1329628
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Three times now, I have put in a large order for a trip to Africa for our honeymoon. Each time has at least wasted 20-30 minutes. We've tried to overnight the items as well. Each time they run out of items that we originally had. Each time they screwed things up, and...
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Company wrote 0 private or public responses to the review from Aug 10.
#1326364
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I bought 3 waterproof Techlite outdoor shoes from various Columbia shops in New York(February 2017), in Tokyo/Japan(October 2017) and in San Fransisco(January 2018). The front sides of al shoes torn on the rubber covers. I applied to Columbia to complain. Columbia USA...
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Company wrote 0 public responses to the review from Jun 26.
#1288909
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I bought 3 Columbia shoes in 2017, one from New York on February 2017, one from Tokyo, Japan on October 2017 and one from an Outlet store located on San Diego-Los Angeles highway. All shoes were torn on the sides where flexible material was pressed. I do not think I...
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Company wrote 0 private or public responses to the review from Jun 19.
#1283760
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I have ordered a Columbia sun proofed jacket online last month, and until today I still didn't get the jacket or a refund from Columbia. They have told me to wait and wait. They made absolutely no effort to help or correct anything. It's my first and last time ordering...
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Company wrote 0 private or public responses to the review from Jun 18.
1.4
#1282719
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I bought a pair of hiking shoes and even if I bought the size 5.5 instead 5 they are still SUPER TIGHT. When I place the order I paid for shipping. It's not my fault that the size is NOT the real one and now because I need not because I want - I NEED to return them I...
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Company wrote 0 private or public responses to the review from May 03.
Anonymous
So Sad

Columbia has gone down hill in the past year for some reason??? The clothing is so ugly and it fits horribly! No shape whatsoever to their tops and pants. Either their stuff i...

#1246854
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Contact Columbia Sportswear

Mailing Address:
Columbia Sportswear Company
14375 N.W. Science Park Dr.
Portland, Oregon 97229
United States
Phone:
(800) 622-6953
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Columbia Sportswear Products and Services

Columbia Sportswear - Crap Boots and Lousy Customer Service
Columbia Sportswear - Crap Boots and Lousy Customer Service
Columbia Sportswear - Crap Boots and Lousy Customer Service
Columbia Sportswear - Crap Boots and Lousy Customer Service
Columbia Sportswear - Crap Boots and Lousy Customer Service
Columbia Sportswear - Crap Boots and Lousy Customer Service
Will NEVER buy Overprice and sub-quality Columbia junk again! Bought my wife a pair of snow boots lat the end of last season/late spring. She wore them a couple of times and cleaned and returned them to the closet for storage. This season, lo and behold, they have...
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Company wrote 0 private or public responses to the review from Mar 26.
Anonymous
AmyRoe

I have had this same thing happen to 2 pair of boots now. One pair I wore a few times snowmobiling.... packed them away for summer. Pulled them out of the box out of the close...

Anonymous
Amber

This isn't the norm for Columbia products. I have a pair of their snow boots that I've had for MANY years & they still look new. I don't know how you got them to crack like th...

I liked
  • Boots until they fell apart
I didn't like
  • Fact that the boots fell apart
#1219777
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