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I bought a women turbo down 890 jacket. The color is ice snow.

The jacket is nice, light warm. After few months, dark feathers are visible , called Columbia, they said no defect so no return. I also stopped by Columbia store, they said the same thing about the brown spots. Who wants to wear a jacket with the brown spots?

I am not sure what Columbia folks are thinking? This is 100 defect to me. They should not even sell defect clothes.

They should say: thanks for bringing it back so they can improve for future products, like Nordstrom... So I don't recommend this product.

Product or Service Mentioned: Columbia Sportswear Jacket.

Reason of review: Poor customer service.

Monetary Loss: $170.

Preferred solution: Full refund.

Company wrote 0 public responses to the review from May 07, 2015.
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