Columbia Sportswear - Dark brown spots on turbo down jacket, no return

28 of 64 Columbia Sportswear reviews

I bought a women turbo down 890 jacket.The color is ice snow.

The jacket is nice, light warm. After few months, dark feathers are visible , called Columbia, they said no defect so no return. I also stopped by Columbia store, they said the same thing about the brown spots. Who wants to wear a jacket with the brown spots?

I am not sure what Columbia folks are thinking? This is 100 defect to me. They should not even sell defect clothes.

They should say: thanks for bringing it back so they can improve for future products, like Nordstrom...So I don't recommend this product.

This review is a subjective opinion of a user.
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More Review Details

Reason of review:
Poor customer service
Preferred solution:
Full refund
Monetary loss:
$170
Product or service
Turbodown Jacket
Review category
Footwear and Clothing
review #632244

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