$130 pair of boots worn maybe 12 times, stored in closet, started falling apart when I was outside in the cold. Columbia does not back the boot! DO NOT EVER BUY their footwear!
Charles G. (Customer Care)
Nov 21, 11:45 PST
Thank you for sending me the pictures, I do appreciate it. Unfortunately, your boots are no longer under warranty. All our footwear have a limited 1 year warranty. This warranty is based on the date of purchase with a proof of purchase, absent a receipt we use the manufacture date. I am sorry to be the bearer of bad news, and I do thank you for contacting Columbia Warranty.
Customer Service Rep 1|WarrantyColumbia Brands USA, LLC
1-800-622-6953 (option 3)
Monday - Friday 8 AM - 5 PM Pacific Standard Time!
This person wrote the review because of damaged or defective at Columbia Sportswear and attached a photo. Reviewer claimed that he or she lost $130 and wants Columbia Sportswear to issue a full refund.
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