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With all due respect your policy is awful. I have sent 6 emails, 8 pictures and I am FINALLY told I can send the coat back. 1. Why was this not offered after first complaint or in the store? 2. I tried to return this coat in person 6 hours after I bought it. If you do...
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1.0
#1134630
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Columbia Sportswear - Shoes broke before I even got to wear them
I stored a pair of brand new Columbia snow boots in the original box in my closet in my home (so no extreme weather fluctuations) for a few years and when I just went to wear them they had a crack in the toe. While they are clearly out of warranty - I checked their web...
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Anonymous
gary

I agree with the boot customer who stored his boots for a few years, then pulled them out and they were cracked. I and my wife each had a pair with rubber bottoms, and the rub...

#1112310
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Columbia Sportswear - My boots fell apart
Columbia Sportswear - My boots fell apart
I only wore these boots a couple of times. I had them stored in my guest room closet. I just went to go through my stuff because I'm moving and this is the condition I found my boots in. For the price you pay for boots like this, they shouldn't fall apart while sitting...
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#1098767
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Columbia Sportswear - This is collin

Columbia Sportswear
#1118398
5.0
Details
Your shirt just caught my ciggarett and saved me from dying. Really preciate it brothers. Much love. -cdogg519
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Columbia Sportswear Boots Review

Columbia Sportswear
#1007595
3.0
Details
Bought boots wore them maybe twice last winter! Pulled them out for first time this winter on 2/12/2017 to find rubber part is ripped apart everywhere on both boots! Unbelievable with the price I paid!! Have lost all confidence in their products! I will be sending photos to Thier corporate office! Very upset about this! Almost looks like dry rot!
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Columbia Sportswear Customer Care Review

Columbia Sportswear
#993364
1.5
Details
Horrible customer service. They sent Sorel boots that were made way too big for the size and they want me to pay $20-30 to send them back or drive 60 miles one way to a Columbia store to return them. Only answer is 'company policy' and they've disabled posts on their FB. Something is up with the company. Buyer beware for their brands of Sorel, Prana and others.
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Columbia Sportswear Titanium Boots Review

Columbia Sportswear
#981984
2.5
Details
Wore my Columbia Titanium boots 3 times over 2 seasons and the rubber toe section disintegrated. Columbia advised they were not obligated to replace or refund as the warranty was passed. The right thing was to replace them, but they hid behind a technicality. I will not be obligated to buy anything Columbia again.
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Columbia has a current promotion if you spend $100 you will get a $25 gift card. I ordered over $100 but one of the items did not fit. I contacted them to exchange the item for 2 other items. My total was still over $100 but I was told I no longer would get the$25 even...
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2.7
Product
#1074433
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I ordered a jacket online and website froze along with a fee for shipping which was suppose to be free. I then had to reorder immediately as order didnt appear to go through. Both orders went through and I immediately contacted them to cancel order with shipping...
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Anonymous
Pompanobl

The company never contacted me.

2.4
#1072982
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I ordered four shirts for a vacation to the NC coast early on Wednesday afternoon, May 24th, 2017. The conditions for the order were that the order be picked and shipped on Thursday May, 25th; in order for arrival on Friday, May 26th, so that I could take them on the...
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1.0
I didn't like
  • Order not shipped as promised
  • Rude customer service talking over customer
  • Disguised real problem that order was not shipped as promised
#1052379
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Columbia does not back up for their product and their customer service is suck! I brought my jacket at Sport Authority which no longer in business, so I have to call their customer service regarding to my jacket tore issue which caused by a regular smooth door knob...
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1.0
I didn't like
  • Lousy product
  • Rude customer service
  • Warranty service
#1043288
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i bought socks about one month ago..the size says 7-10, im 9 and still it does not fit! why is that my problem? they say i need to go back to the store..well its more than hour away! the service just sucks..really .. you wouldn't expect this from them. i called the...
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1.3
#1026592
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These are the emails and the reply I got from Columbia. The film (bottom right corner of my right eye) on my Columbia sunglasses is peeling off, see attach photos. This looks to be a manufactures defect. How can I get a replacement pair? Columbia's Reply: Charles G....
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1.0
#1011677
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Contact Columbia Sportswear

Mailing Address:
Columbia Sportswear Company
14375 N.W. Science Park Dr.
Portland, OR 97229
Phone:
(800) 265-7067
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Columbia Sportswear Products and Services

All Columbia Sportswear Products
Columbia Sportswear - Columbia shoes TERRIBLE QUALITY
Columbia Sportswear - Columbia shoes TERRIBLE QUALITY
Columbia Sportswear - Columbia shoes TERRIBLE QUALITY
Columbia Sportswear lost me as a customer forever and ever. I paid $200 for a pair of trekking shoes in a reputable shopping mall in China as I was traveling there. In 20 days they broke. That shopping mall was kind enough to send me a replacement, and guess what, 20...
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1.0
I didn't like
  • Not helping the customer
  • Defective product
  • Rude customer service
#1004602
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